Terms and Conditions


Full payment is required at the time of registration for each class. Class fees may be paid in person with cash, debit or credit card.

Unless otherwise noted: Classes are for adults and all students must be at least 13 years of age to register unless they are posted specifically as a children’s class. Some classes such as the “Interactive Birthday Party” class have no age restrictions however there must be an attending adult.

General Cancellation Policies and Transfers:

For non-professional courses (excluding the Professional Cake Designer Certification Program), All class transfers will carry an administration fee of $50.00. A credit will be issued for the remaining balance for the student to transfer to another class with a 6 month expiry. The participant using a transfer as in this example, is not eligible for additional transfers. If a participant is granted a transfer to another class and fails to attend that class, no further transfers will be permitted, and the payment will be forfeited.

If you do not show up to a class that you enrolled in, and do not notify us, for any reason, you forfeit your enrollment fee and are not eligible for a transfer.

All cancellation requests that are less than 5 FULL BUSINESS DAYS are non refundable.


All refunds will carry an administration fee of $50.00..

If for any reason Lambert Academy should reschedule a class, students will have a choice of new class dates or substitutions to attend. Lambert Academy does not accept responsibility for sickness, hotel or airline or cancellation penalties or other expenses incurred due to class cancellation.

Lambert Academy reserves the right to cancel a class due to low enrollment up until 48 hours before the class date. We reserve the right to change class schedules or adjust necessary fees without prior notice.

Hobby classes only: Should you be sending someone else in your place, please be sure to contact us so that we can have the appropriate name and contact information.

Many of our classes are more than one session. Unfortunately we cannot provide “make-up” classes for any missed sessions, so please be sure to attend all sessions.

Classes will begin on time, so please be sure to allow enough time to arrive and prepare prior to the start of the class. Every attempt will be made to keep the class running smoothly and on time, however some classes may run over, so please plan accordingly. Every attempt will be made to cover all of the material outlined in the class description. However in some cases, it may be necessary to change the class outline due to time limitations and/or other unavoidable situations.

Videoing the class process and video shorts are NOT allowed in class. However, pictures of your own work may be taken and we welcome all social media posts and updates. For the consideration of our instructors and other students, we ask that you refrain from posting step-by-step in progress pictures of our classes & the material covered.

For the consideration of fellow students and the instructors, please be sure to quiet all cell phones.

Please be sure to wear comfortable clothing. In order to maintain Health & Safety standards, if you have long hair please keep it tied up for the duration of the class.

Before and After Care

If you require before or after care services for your child and have not pre-purchased the daily before and after care package, a fee of $5 per 15 minutes will be charged. This fee is applicable for any additional time outside of the regular program hours that your child requires supervision.

Please ensure timely pick-up and drop-off to avoid these additional charges.

Professional Cake Designer Certification Program Cancellation

There is a $575 deposit taken to hold your seat that is non refundable. Any refunds for additional payments made will be handled on a case by case basis with a 15% cancellation fee. No refunds once the certification program begins.

Students have a two options for the non refundable deposit:

  • Move to a different class date
  • Get a voucher to be used within one year of the date of cancellation request.

We keep our classes very small so our students get the attention they deserve. This however impacts us greatly when a program student cancels at the last moment. There is an opportunity cost where another student could have taken that seat however due to the planning most people require that seat will likely go unsold. We also have a lot of set up, tools and product that is pre-purchased for each student in advance.

If the professional program is cancelled or postponed due to an act of God, pandemic, economic uncertainty or events out of our control, students will be offered a credit toward a future professional program date.

Coupon Terms and Conditions

1. Validity Period

Coupons are valid for 1 month from the date of issuance unless specified otherwise. Gift cards are valid until fully redeemed.

2. Redemption and Usage

Coupons can be redeemed only once per transaction. Multiple coupons cannot be combined in a single transaction unless explicitly stated.

3. Transferability and Resale

Coupons are non-transferable and non-resalable. They can only be used by the person they are issued to.

4. Refund and Exchange

Coupons cannot be exchanged for cash or refunded. No partial redemption is allowed.

5. Applicable Products and Exclusions

Coupons are applicable only on selected products and categories. They cannot be used on sale items, bundled products, or exclusive collections unless stated.

6. Minimum Purchase Requirement

Some coupons may require a minimum purchase amount. The specifics will be stated on the coupon itself.

7. Expiry and Unused Coupons

Unused coupons will expire at the end of the validity period and cannot be reissued or extended.

8. Fraud and Abuse

Any attempt to redeem a coupon in violation of these terms will render the coupon void.

9. Digital Gift Cards

Digital gift cards are delivered electronically to the recipient’s email address. The purchaser is responsible for providing the correct email address and details.

10. Scheduling and Delivery

Gift cards can be scheduled for future delivery. The delivery date and time are determined by the purchaser.

11. Error Handling

In case of an error in the email address provided, the purchaser must contact customer service within 24 hours.

12. Changes to Terms

The company reserves the right to change these terms and conditions at any time without prior notice.


* Business days are defined as regular banking business days Monday – Friday.